Privacy & Cookie Policy
Last Updated: September 2026
1. Information We Collect
At FlatPackCNC.com, operated by Sintornillo Studio, we respect your privacy and are committed to protecting your personal data. We only collect the necessary information required to process and deliver your digital CNC plan orders:
- Contact Details: Email address (used solely to deliver your download links, receipt, and important file updates).
- Order & Transaction Data: Order ID, items purchased, license tier (personal or commercial), and timestamp. Payment processing is handled externally by our certified Merchant of Record (Lemon Squeezy / Stripe). We never store or have access to your credit card or banking details.
- Technical Analytics: Anonymized device and browser information via Google Analytics and Firebase to optimize page loading speeds and diagnose technical errors.
2. Cookies & Local Storage
We use minimal cookies and session storage strictly necessary to operate the shopping cart, remember your chosen currency (USD, EUR, GBP, etc.), and maintain your language preference. We do NOT use invasive cross-site tracking cookies or sell your browsing data to data brokers.
3. Your Rights (GDPR & CCPA)
Regardless of your location, you have full rights regarding your personal information. You may request a copy of the data associated with your purchases or request deletion of your order contact history at any time by emailing our data team at support@flatpackcnc.com.
Questions or Concerns?
For any questions regarding our privacy practices or data handling, contact us at: